Problem

The primary challenge faced by industries which utilise complex equipment is to optimise the availability and efficiency of their critical assets. The 4 key issues that lead to equipment downtime are:

• Fragmented systems
• Manual processes
• Lack of automation
• Loss of knowledge as senior staff retire

Equipment downtime negatively impacts a range of business functions including revenue loss, increasing costs, and brand reputation.

Solution

Our solution is LexX. LexX is an intelligent digital colleague, empowering maintenance technicians by bringing knowledge, information and experience to their fingertips.

LexX guides the technician at all stages of the maintenance process, providing advanced troubleshooting capabilities to enable rapid fault resolution. LexX is a connecting tissue between technicians, disparate systems, organisational data, and subject matter expertise.

LexX leverages the latest in AI, Machine Learning and NLP to deliver intelligent, real-time solutions to a technician's device - anywhere, any time.

LexX works alongside the technician on the front lines of Aviation, Utilities, Defence, and Transit operations.

Differentiator

LexX is a unique and innovative platform. Unlike other systems LexX is purpose-built for maintenance using the latest technological breakthroughs such as deep machine learning and NLP; LexX takes a unique approach to data structuring, which facilitates the use of these technologies, thereby enabling improved diagnostics and improved fault resolution.

Biggest Achievements

LexX Technologies has won a number of significant awards. In 2018, we participated in and won Schneider Electric's Bold Ideas Challenge at the Global Innovation Summit in Singapore. In 2019, we won EDP's Starter Accelerator at the Web Summit in Lisbon.